"It's not just a job to us, It's a mission"

Services

We are dedicated auto industry professionals with the experience and knowledge to administer your car donation program from beginning to end. TRA staff is dedicated to delivering outstanding customer service.


  • Your charity will be provided with a 800 # for donors to call. Live operators are available 7 days a week, 24 hours a day. Our Call Center is unique, because it is comprised of combat wounded or disabled American Veterans. Each agent receives 600 hours of training prior to managing your account. They will walk your donor through the process.
  • A car donation link will be added to your existing site if the donor chooses to fill out their information online.
  • After taking the information from the donor, the agent assigns the vehicle to the appropriate auction facility.
  • The auction facility calls the donor to arrange FREE towing and leaves a branded receipt.
  • We will handle Title processing and any transfer documents. To protect the donors all titles will be transferred out of their name before their vehicles are sold.
  • The vehicles are sold live and online to our vast network of Buyers. The auction will perform minor auto repairs and cleaning if needed. We have world class auctioneers to get the best price for your car donations.
  • The charity will have online access to every part of the process. Our technology is State of the Art. Your team will be able watch what is happening in Real Time. We pride ourselves on our transparency.
  • We charge a flat fee; there are no hidden fees and we do not take a percentage.
  • Completed 1098c forms are mailed to the charity, the donor and the IRS.